OUTSOURCING

Provide professional services for the development of IT functions from day to day in your company.

Our reach covers from "Outsourcing Information Management ", with all functions of an Information Technology department, to Selective Outsourcing of development, administration and support for projects.

HELP DESK

The Help Desk service provides users with technical support to hardware and software across the IT infrastructure, through a telephone number that manages calls automatically.

We offer a single point of contact for all business units of our clients nationally distributed for telephone attention for its users during office hours or 7x24 coverage.

MAINTENANCE CONTRACTS

To give attention and resolution to incidents or requirements relating to personal computer equipment and peripherals, by engineers who move to the location of users.

Migesa’s field engineering staff and its network of partners nationwide will support all incidents that are reported into the Help Desk and that be a result of hardware or software failure included in the contract. This service may also include configuration and / or reinstallation of the base commercial SW licensed by the client.

PROJECTS

It provides analysis, planning and execution of IT tasks that are required to make a scheduled time.

It offers service coverage in 40 locations nationwide, bringing a control and monitoring of projects through staff located in the central offices of Monterrey or Mexico.

These services involve a Project Leader which define a work plan and oversees its development, integrating the resources and environment necessary to make delivery of the project agreed to subsequently make the closure with the customer.

EVENT SERVICES AND WARRANTY

• Services for equipment within the manufacturer's warranty period.
• AES Hewlett Packard.